Delete your Cockpit account

About this page

This page is for the Cockpit app: Cockpit by Nakhla Studios, Saudi Arabia. It explains how to delete your Cockpit account and the data that goes with it. You can do it in the app, or without the app by e-mail.

Cockpit is free and sells nothing, so there is no plan to cancel first.

Delete in the app

1. Open Cockpit and sign in.
2. Go to Settings.
3. Under Account and device, tap Delete account.
4. Read what will be deleted, and confirm.
5. Sign in with Google once more when the app asks. This makes sure it is really you.

The app deletes your whole data area on our service at once, unlinks every PC, then deletes your sign-in (Google Firebase Authentication) and signs you out.

Delete without the app

You do not need the app or a phone for this.

1. Send an e-mail to privacy@nakhlastudios.com.
2. Send it from the Google account e-mail you use in Cockpit, so we know the request is yours.
3. Subject: Delete my Cockpit account. You do not need to write anything else.

We reply to confirm we received it. If you cannot write from that address, tell us. We will ask for another way to confirm it is you.

What is deleted

• Your Cockpit sign-in. Your Google account itself is not touched; it belongs to Google.
• Your whole data area: projects, reports, pictures and clips, inbox, questions and answers, checklists, alerts, commands, settings.
• Your devices and their notification addresses.
• The list of PCs linked to your account and their keys. Those PCs lose access at once, and their open connections are closed.
• Notification records and command results.
• Live progress, screen pictures and report pictures are never stored on our service, so there is nothing to delete.
• While we finish moving our service to Cloudflare, a copy of some account data is still kept in Google Firebase Realtime Database in Belgium. Deleting your account also deletes your copy there. If that step fails, we delete the copy by hand, and it is deleted in any case when that database is deleted.

Deleted data is removed from our service and cannot be restored.

What is kept, and for how long

• Google's backups of your sign-in: Google, which runs the sign-in service, states that sign-in data leaves its live and backup systems within 180 days after it is deleted.
• Google's notification service: we delete your push address on our side at once. Google keeps the app's notification ID on its side until it is deleted, and states that deleted data leaves its systems within 180 days.
• Short-lived counters on our service that stop abuse expire on their own within 24 hours. One line with the time the account was emptied, linked to the account's internal ID, is kept while Cockpit runs, so an old linking code can never link into the account again. It holds nothing else.
• Cloudflare's request logs (counts and timings, no content) are kept by Cloudflare for a short time under its own rules; we do not store them ourselves.
• Your e-mails with us, if you wrote to us, are kept up to 12 months after the conversation ends, then deleted.
• If you asked by e-mail, a record of your request (your e-mail address, the dates and what we did) is kept for 2 years, so we can show that we did it, then deleted.
• Copies on your own devices (the app's cache on your phone, the Cockpit program and its files on your PC) stay until you remove the app or the program. We cannot reach them.
• We keep nothing else.

How long it takes

In the app: everything Cockpit keeps is deleted right away. Google's backups follow within 180 days (see above).

By e-mail: within 30 days of your request. If we need longer, we tell you why before the 30 days end, and we finish within 30 more days. We e-mail you when it is done.

Delete some data without deleting your account

• A screen picture or report picture: never stored; it is passed to your device only.
• A device: sign out on that device.
• A linked PC: unlink it in the app.
• Claude Code session details: turn off "Show Claude Code sessions" in the Settings of the Cockpit program on your PC.
• Anything else: e-mail privacy@nakhlastudios.com from your account's address and say what you want deleted.

More information

Our privacy policy, "Deleting your account".

Contact: Cockpit by Nakhla Studios, Saudi Arabia. privacy@nakhlastudios.com.